Status of order #12345?
Order #12345 shipped yesterday via DHL. ETA tomorrow 14:00.
A chatbot that does not know your customers, your orders or your processes is just an expensive search engine. dataflows changes that. AI agents on dataflows have direct, secure access to your business data and can trigger your real workflows. So they can answer real questions and do real work.
"What is the status of order 12345?" "Do we still have this product in stock?" "Which open invoices are overdue for customer X?" Your AI agent can answer because it reads from the same data layer your team uses. No hallucinations, no wrong numbers, no out of date information.
We do not let an AI write to your systems directly. Instead, the agent triggers your defined workflows. The AI decides what to do, the workflow decides how. That means rules, validations, approvals and audit trail stay in place. AI without the risk.
For sensitive actions, the AI prepares the work and a human reviews it. Refunds, contract changes, customer messages. AI does the heavy lifting, your team stays in control.